一日一題 --- ６
暑いのでやさしい基礎的な問題にします。誤りの理由も考えてください。なお、これは昨年の新潟大学医学部学士編入試験の問題です。新潟大の場合は全体平易なので高得点が求められると思います。
（0）の例にならって下線部（1）～（5）に含まれている誤りを正しなさい。
I am writing to complain about two DVDs I bought recently from your company on the Internet and about how I was treated by a member of staff(0) when I phone to complain.
Firstly, I ordered them on 6th January and I was promised (1) they arrive in three days but they weren't sent to me for over two weeks. Then, when they arrived and I opened the box, (2) I was shocked seeing that one of them was broken, as they clearly hadn't been packaged properly.
Secondly, when I phoned to complain, I was very disappointed by (3) the way which I was treated. (4) The member of staff who I spoke was extremely rude and did not offer me any form of refund or replacement.
I would be grateful if you could send me a replacement DVD (Kill Bill 2) as soon as possible, or if this is not possible, I would like a full refund of my money. Thank you for (5) your help this matter.
例 : (0) when I phone to complain. → when I phoned to complain
(1) they arrive →
(2) I was shocked seeing →
(3) the way which I was treated →
(4) The member of staff who I spoke →
(5) your help this matter →
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